What Information About You Is Collected and How Is It Used?
Anonymous Information: You can browse our site without logging on, and no personal information about you or your visit will be collected. Some anonymous, statistical information is automatically logged when you access our site. These “access logs” allow us to make our sites more useful to you and others who use them by, for example, tracking which features of the site are most used by visitors. None of this information, which is listed below, is associated with any personal information or contains anything identifying you personally:
- The date of the visit
- The time of arrival and length of visit
- The browser used (e.g., Chrome, AOL, Netscape, Safari, etc.)
- A list of files downloaded or pages viewed and/or errors encountered
- The Internet Protocol (IP) address of the machine through which the site was accessed
Online and Offline Donations: Sing for Hope collects the following personal information through our secure online financial-transaction pages as well as offline when appropriate: name, address, e-mail address, phone number, and credit card information. This personal information is used to process your donation, communicate with you about your donation, and acknowledge receipt of your donation for tax purposes. In addition, we may use such information to improve our marketing efforts or to contact you and send you information regarding Sing for Hope through email updates and mailings.
We will not sell, share or trade our donors’ names or personal information with any other entity nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by Sing for Hope, both online and offline, on any Platform (“Platform” includes the Sing for Hope website and mobile applications), as well as any electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.
Personal Information: When you make a donation or volunteer in one of our programs, we collect the information necessary to process the transaction: name, address, telephone number, e-mail address, and, when applicable, credit card number. For security reasons, we do not share credit card information with any third parties or store it permanently on our web server. If you register on our site but do not make a donation or volunteer commitment, we collect the same information except for credit card information. Your name and contact information will be added to our database, and we may perform statistical analyses of user behavior to measure interest in the various areas of our site. You may receive direct mail or emails from Sing for Hope.